For owners with fewer than 20 staff
180 calls a day. 2 front-desk staff. A resignation letter on the desk. This is how the best practices fix it.
Mats picks up. Listens. Books. Covers your practice's back — so you can practice medicine again, not work the switchboard.
No IT project · No tech skills required · Servers in Germany · 90-day money-back guarantee
The 5 biggest time-sinks — solved automatically
What the best operators stop doing themselves. Every day.
Handle the call flood
180 calls, prescription queries, callback requests, sick-note extensions. Mats picks up in parallel, handles routine requests, books appointments, and files the rest structured in your practice system.
Prescriptions & refills
"Can I pick up my blood-pressure pill?" — 40× a day. Mats captures patient, medication, last prescription, flags the chart, and sends you one structured list. You sign, your assistant dispenses.
Booking & no-shows
Mats knows your opening hours, visit lengths, check-up intervals, priority-booking slots. When someone cancels, Mats contacts the waitlist automatically.
Private patients & extras
Anyone who can't get through calls the practice down the street. Mats picks up private patients immediately, listens well, books. Your goodwill moment starts on the phone.
Acute complaints that need triage
"Chest pain since this morning" is not a booking request — it's an emergency. Mats recognizes red flags, routes instantly, documents the assessment, protects you forensically.
Morning briefing on your phone
Every morning: which deadlines are open? Which callbacks are urgent? Instead of 45 minutes digging through your practice system — a 2-minute briefing on your phone.
A normal morning with Mats
This is the day-to-day you signed up for.
On the left, a real dialogue — how Mats works in the morning. On the right, your phone, in bed, over coffee, before you even walk in.
Imagine this
“Yesterday I was home at 6:30. My daughter looked at me like I'd come back from vacation. It was a Tuesday.”
Mornings: a 2-minute briefing on your phone instead of 45 minutes in the system.
Middays: a clean prescription list — one sign-off, your assistant dispenses.
Evenings: no backlog. No sticky notes. No phone on the nightstand.
* This is the day-to-day we want to make possible for you. We're currently looking for 10 owner-led businesses for the pilot program.
The difference
Why the best practices stop starting "digitalization projects"
The problem isn't your software. The problem is that humans have to pick up the phone — and there are fewer humans every year.
Classical practice software
- Roll out a new system, migrate patient records, enter master data.
- Train your assistants, reorganize phone duty, re-educate patients.
- Months of change management — and at the end, 2 out of 8 people actually use it right.
- IT contract, notice periods, hidden fees.
Mats
- Just you. Your existing practice system. Mats connects via API — in a week.
- Nothing changes for your practice. Mats picks up the calls no one else reaches.
- Noticeable from the first call. No change project, no training, no drama.
- 90-day trial. If Mats doesn't stay, you pay nothing.
An open letter instead of testimonials
I'm Arne. I'm building Mats together with 10 practice owners who've been telling me for months what a morning in their clinic actually looks like.
No testimonial theater on this page. No "happy customers" from a marketing deck. We're in the pilot phase, and I speak with every prospect myself.
If you run an owner-led practice and the phone hell is wearing you down — call me. 30 minutes, no pitch.
Getting started is simple
Four steps. One week. One intro call.
Quick check
4 questions about your practice. In 60 seconds you know where Mats can relieve you the most.
Personal intro call
30 minutes — founder to founder. No sales pitch, just: where does it hurt most?
Connect email & practice system
One click to sign in with Outlook or Google. No IT department, no installation, no training.
Mats goes live
In 10 minutes Mats has learned your practice, your priorities, and your voice. You set the pace.
Pilot program
Pilot program for 10 owner-led practices
We're looking for 10 owner-led practices for our pilot program. 90-day trial — if you don't say "I can't give Mats up" at the end, you pay nothing. No contract, no fine print. Nothing changes about how your practice runs.
90-day guarantee
If after 90 days you don't say "I can't give Mats up" — you don't pay a thing.
No contract. No fine print. No notice period. Either Mats earns its keep — or you pay zero.
Privacy · Security · Integrations
Frequently asked
What you're probably asking
- No. You don't need IT, training, or any migration. We connect Mats to your email and calendar in under 30 minutes. From then on you work like you always did — Mats runs alongside.
Ready?
Mats will answer your next call.
You just have to book one.
30 minutes. Personal. No pitch.
— 90-day trial. If Mats doesn't stay, you don't pay.